by Steph Hermanson | Nov 11, 2021 | Blog, Digital Operations, Education, LinkedIn, Social Media, Twitter
Have you heard that your company needs to be on social media? Although this is true, it doesn’t mean your business is going to go from 0 to 1 million sales overnight. In fact, there are a lot of things that social media can’t do for your business. In my last blog, I... 
by Steph Hermanson | Oct 17, 2021 | Education, LinkedIn, Small Business, Social Media, Twitter
Have you ever wondered how social media can help grow your business? You may be looking online and noticing your competitors have thousands of followers. You also may be reading article after article but are not exactly clear on the benefits for YOUR business. In this... 
by Steph Hermanson | Nov 14, 2019 | LinkedIn
Prospect & Engage There are two types of prospecting: inbound and outbound. Inbound prospecting includes posting articles, company tidbits, and helpful information in your feed and private groups. This brings prospects to you and invites connections “in” to learn... 
by Steph Hermanson | Apr 1, 2019 | Analytics, Customer Success, Digital Operations, Education, Human Capital Solutions, LinkedIn, Small Business, Social Media, Twitter
As anyone in business knows, you can’t be in business today without a social media presence. We also know social media can be a double-edged sword – especially without a strategy. People’s social media habits change like the weather, and scientifically speaking, it’s... 
by Steph Hermanson | Dec 13, 2018 | Customer Success, Digital Operations, Marketing Operations
If “customer satisfaction” is the main goal you strive for in your business, then you are severely missing the mark. Unhappy customers almost always, without a doubt, complain and tell others about poor experiences with your company, while satisfied customers are...